IT Tips

At some point, most Miami businesses that use a national IT support company have a version of the same experience. A tech shows up — someone they’ve never met, who has never been to their office before — spends 90 minutes asking questions that a local IT company would already know the answers to, and […]

Your Wi-Fi isn’t slow because your internet plan is bad. In most Miami offices we visit, the internet connection itself is fine — it’s everything between the cable coming out of the wall and the actual devices your staff uses that’s causing the problem. Here’s what’s actually slowing down your office Wi-Fi and what you

Every August, the National Hurricane Center reminds South Florida that storm season is at its peak. Most Miami business owners think about boarding windows and buying water. Very few think about their data until they’re sitting in a dark office three days after the storm, wondering if anything is recoverable. This guide is your IT

Opening a medical practice in Miami is a significant undertaking. There’s the lease, the licensing, the staffing, the credentialing — and somewhere in the middle of all of that, the technology. Most new practice owners treat IT as an afterthought and end up scrambling in the last two weeks before opening, patching together a setup

HIPAA’s Security Rule doesn’t just apply to hospitals. If your medical office — whether you’re a primary care practice, a specialty group, a dental office, or a behavioral health provider — stores, transmits, or receives protected health information (PHI) electronically, you are a covered entity and you are subject to HIPAA’s technical safeguard requirements. Most

When opposing counsel sends a litigation hold notice, your firm has an immediate obligation: preserve all potentially relevant documents, emails, and electronic records. No deletions. No overwrites. No routine purges. That preservation obligation attaches the moment litigation is reasonably anticipated — and “we didn’t know how to set it up” is not a defense that

The Florida Bar’s Rule 4-1.6 has always required attorneys to take reasonable precautions to prevent the unauthorized disclosure of client information. But what counts as “reasonable” has changed dramatically as law practice has moved online. In 2023, the Florida Bar updated its ethics guidance to make clear that competent representation under Rule 4-1.1 includes understanding

Email archiving is one of those IT topics that nobody thinks about until they need it — and by then, it’s too late. A client subpoenas three years of email. A staff member accidentally deletes a critical thread. A regulatory audit asks for correspondence from 2023. If you don’t have archiving configured, you’re in trouble.

Microsoft 365 is the productivity platform most Miami small businesses are already paying for. But out of the box, it’s not configured for security — it’s configured to be easy to set up quickly. Most of the settings that actually protect your business, your email, and your data are buried in admin panels that most

Miami small businesses are targeted by cybercriminals at a higher rate than many people realize. The combination of a thriving business community, a high volume of international transactions, and a large percentage of small firms that lack dedicated IT security makes South Florida an attractive hunting ground. The good news is that most successful cyberattacks